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‘You’re Pretty Stupid.’ What Can Happen to Your…

Remember last Thanksgiving, when your Uncle George insisted on deep-frying the turkey—and then had to ask Alexa to call…

The Age of Intent: Using A.I. to Deliver Superior…

In this week’s #DataTalk, we chat with P.V. Kannan about his new book: The Age of Intent: Using Artificial Intelligence…

Conversational AI Needs Conversation Design

Companies are awakening to the value of conversations with consumers. Simply put, when consumers can easily converse…

Here’s why you’re not using Facebook Messenger or…

Consumers and companies are worried about Big Tech watching and listening

Highlight: CEO and author @pvkannan on companies…

Highlight: CEO and author @pvkannan on companies using AI for efficiency: