Blog Articles by Blended Experiences

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June 11, 2019

[24]7.ai named a Leader in Conversational AI Platforms for Customer Service

#Customer Engagement, #Virtual Agent (Chatbots), #Conversational AI, #Blended Experiences

We’re proud to announce that [24]7.ai has been named a leader in conversational AI with our flagship product [24]7 AIVA…

Author Image [24]7.ai
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November 12, 2018

How One Bad Experience Can Turn Customers Off Forever

#Artificial Intelligence (AI), #Blended Experiences, #Virtual Agent (Chatbots), #Reduce AHT

When it comes to blended experiences, success hinges on chatbots and agents handing off interactions absolutely…

Author Image Angela Sanfilippo