Blog Articles by Messaging

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April 14, 2020

Why Messaging Matters

#Messaging, #Conversational AI

When was the last time you left home without your smartphone? In today’s always-on world, most of us have phones in our…

Author Image [24]7.ai
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February 25, 2020

What is Messaging?

#Virtual Agents (Chatbots), #Messaging, #Conversational AI

Humans are always finding new ways to connect. First, there was the phone. Then came email, followed by text messaging…

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December 09, 2019

10 Ways Messaging Benefits Consumers and Businesses

#Messaging

Messaging is quickly becoming the preferred method of communication for people around the world. We use it daily to…

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November 20, 2019

Serving Customers on Their Terms: The Benefits of Messaging

#Messaging

As mobile device usage grows, consumers are increasingly reliant on messaging apps to communicate with friends and…

Author Image Patrick Nguyen
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November 06, 2019

42 Stats and Statements that Prove Messaging is the Future of Customer Experience

#Messaging

42 stats and statements that prove #messaging is the future of #customerexperience via @24_7_inc CLICK TO TWEET BLOG…

Author Image [24]7.ai
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November 15, 2017

Fall 2017 Release Features Intelligent Messaging, Support for Business Chat and Vivid Speech Functionality

#Messaging, #[24]7.ai Updates

Today we rolled out the [24]7.ai Fall 2017 Release that supports business chat, enabling companies to have a…

Author Image [24]7.ai
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April 07, 2016

Messaging Poised to Redefine the Customer Experience

#Messaging, #Chatbots and Automation

In our continuing effort to redefine the way businesses interact with consumers, we’re always looking for ways to meet…

Author Image [24]7.ai