Shaping Opportunities
Thrive in our omni-culture.
Achieve that perfect work-life balance with us.
Let’s merge our ideologies.
Become a part of our family and see for yourself.
Everyone dreams of a job that lets you explore your passions and cultivate your talents. At [24]7.ai, you can take advantage of all the opportunities we have for you to come up with ingenious solutions. Through the many varied experiences we have together, we will ensure that you reach your full potential. Just as you have been looking for something new, we have been looking for you.
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Founded in 2000, [24]7.ai is a global leader in intent-driven Customer Experience solutions. By combining Artificial Intelligence with Human Intelligence, we are substantially improving our customers’ experience. Step-by-step, we are redefining the way that companies interact with consumers.
Learn MoreWe want to see your imagination and personality shine through, because we believe that people work best in an all-inclusive culture, where we will offer endless opportunities for you to be innovative.
Learn MoreInclusion at [24]7.ai is about working together and creating a culture where all voices are valued. Doing our job well requires building a workplace that embraces individuality, encourages different perspectives, and welcomes a range of experiences to boost real innovation, creativity, and strategic problem-solving.
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Responding to and resolving customer queries via chat and email.
(0-2 Years Experience)
Responding to and resolving customer queries via chat and email.
(0-2 Years Experience)
Responding to and resolving customer queries via call.
(0-2 Years Experience)
Responding to and resolving customer queries via call.
(0-2 Years Experience)
My journey at [24]7.ai began in 2002, when I joined as an agent. Now, as VP Operations, I am truly grateful for the freedom to learn and grow my talent, as I am empowered to bring in new ideas. My driving factors are leading and facilitating development programs that build leaders, for a better tomorrow.
—Maria Joseph Anthony
Vice President, PMG, Bangalore
What inspires me every day at [24]7.ai is the focus on Customer Service and how the leadership encourages everyone to be limitless. We challenge the status quo and find innovative solutions, always striving to be better. Execution Excellence is the driving force that makes us fine professionals in the industry, and I'm truly grateful to be a part of such an organization.
—Gauri Shankar Vaishnav
Vice President & Center Head, Hyderabad & Shillong
To me, there is no bigger professional achievement than to help lay down the stepping stones that are critical to the success of the organization. [24]7.ai has provided me with countless opportunities to constantly learn and grow across multiple avenues, and this has helped me hone my skills and execute leadership on a broad scale.
—Nina Nair
Senior Vice President and HRD Head, India and Americas
[24]7.ai has always stayed true to its purpose. Here, everything revolves around customer service. Whether it’s PV Kannan’s blog, LinkedIn posts or Nags’ passionate speeches, everything revolves around customer experience. We’ve expanded in different ways but everything is aligned to our purpose.
—Kartar Saxena
VP & Practice Lead - Strategic Business Group, Global
I joined [24]7.ai in 2007, and have been able to grow into my current role as Center Head because of a very specific driving force - our IJP. 80% of our leaders have grown into their current positions, thanks to the company’s never-ending support and motivation. If there’s one thing I’m proud of [24]7.ai for, it's that it empowers you to explore your skills and talents.
—Namit Jauhari
Vice President and India Head
Spending one-third of my lifetime (12+ years) in [24]7.ai has been the most rewarding and memorable experience for me. Apart from building great relationships with colleagues, the journey is filled with immense learning and growth within the organization.
—Joshua Sanath
Director, Learning and Development, Bangalore
I strive to drive the team towards excellence, and as a result I’ve improved my team handling skills. I was able to do this with the help of my mentors.
Over the years we have seen how digitization and automation of HR processes has helped the organization save time, energy and money.
Over time, [24]7.ai has helped me hone my leadership skills, making me a leader. The best part about working here is that I always have a smile on my face.
My life changed after becoming a part of [24]7.ai. If you are looking for work-life balance and having fun at the same time, this is the place.
See what makes an enterprise-grade customer service chatbot, and why you would want to be a part of the [24]7.ai team.
The Great Place to Work® certification is one of the most prestigious achievements for any organization worldwide. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking, and planning actions to strengthen their workplace culture.
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The CCW Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact profession.
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[24]7.ai is recognized among India's Best Companies to Work For 2021. Every year, Great Place to Work® identifies India's 100 Best Companies to Work For (with employee strength more than 500) through an objective and rigorous workplace culture assessment process.
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