Rohan Ganeson

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Chief Operating Officer

Rohan Ganeson is Chief Operating Officer for [24]7.ai, responsible for overseeing core business functions related to the company’s product business, from their creation to their success in the market. He brings a wide range of skills across multiple functions, with a proven track record for driving transformation and growth in international businesses.

Ganeson has experience working in Asia, Australia and North America, and prior to joining [24]7.ai he spent the last 10 years at Optus, one of Australia’s largest telecommunications companies and a key [24]7.ai client. At Optus, he served in a variety of leadership roles, most recently as Managing Director, Customer/Digital, where he was responsible for all of Optus’ $6.5 billion customer business. He oversaw all digital and physical channels including contact centers, customer loyalty, data and analytics, and customer experience, and played a pivotal role in building Optus into a next generation telecommunications company powered by analytics. Prior to Optus he held leadership roles in companies including Keycorp, 3 Mobile and Hewlett Packard. He holds an MBA from the Melbourne School of Business, a degree in Advanced Management from Wharton Business School, and a BSc (with honors) in Computer Science from the University of Western Australia.