[24]7® Files Second Patent Infringement Action Against LivePerson

December 8, 2015

CAMPBELL, Calif. – December 8, 2015 – [24]7.ai announced that yesterday it has filed a second patent infringement lawsuit against LivePerson, Inc. (LPSN). Both cases are pending before the United States District Court for the Northern District of California. In June 2015, [24]7.ai filed a complaint alleging that LivePerson's products and services infringe four patents. In the complaint filed, [24]7.ai asserts infringement of eight additional patents (U.S. Patent Nos. 6,205,209; 6,798,876; 7,027,586; 7,751,552; 6,970,553; 6,975,719; 7,245,715; and 7,215,757) by LivePerson’s products and services. In both complaints, [24]7.ai seeks damages and an injunction.

[24]7.ai owns patents covering innovations in the fields of customer engagement, prediction, and data analytics and continues to innovate and expand the portfolio of patents protecting [24]7.ai’s business. "At [24]7.ai we compete through innovation," said PV Kannan, [24]7.ai's co-founder and chief executive officer. "We continually invest in the development of our platform, our intellectual property and our proprietary technology and we must protect that investment, as it is critical to our position in the marketplace."

About [24]7.ai

[24]7.ai makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. [24]7.ai's platform enables an omnichannel interaction experience. We connect customer interactions across an enterprise's web, mobile, chat, social, and phone channels. It's all in real-time and in the cloud. Our solutions drive immediate business results. We increase revenues, reduce service and sales costs, and create more satisfied customers. [24]7.ai serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries. [24]7.ai is noted by Forbes as one of America’s Most Promising Companies. [24]7.ai is based in Campbell, California. For more information, visit: www.247-inc.com

[24]7.ai is a registered trademark of 24/7 Customer, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.


Marshneill Abraham
Marketing Communications Manager, [24]7.ai
Marshneill.abraham@247-inc.com / (416) 518-2098

Sarah Dietze
Senior Account Executive, Walker Sands (on behalf of [24]7.ai)
247@walkersands.com / (312) 241-1471