Press Releases

Chat Overtakes Phone as Top Customer Service…

[24]7.ai survey finds millennials leading adoption of messaging apps, embracing live chat and chatbots, but consumers…

[24]7 Appoints Former Splunk Executive as Head of…

Guido Schroeder to focus on growing and developing teams, integrating technology assets, and building a world-class…

Vodafone's Award-Winning Virtual Assistant…

Customer engagement program uses intelligent chatbot technology to predict consumer intent and provide instant,…

[24]7 and Amdocs Deliver Powerful Consumer Self-…

Leading wireless service provider already achieving significant reduction in calls to contact center Campbell, Calif—…

Argos Shortlisted for Retail Week Tech and Ecomm…

Retailer Named in the ‘Digital Customer Experience of the Year’ Category London, UK – June 27, 2016 - [24]7.ai, the…

Hilton Rolls Out Predictive Chat Powered by [24]7

Powerful chat platform brings personalized online assistance to millions of guests annually CAMPBELL, Calif – June 21…

[24]7 Appoints Andrew Johnson as Vice President,…

Former Twitter, Yahoo and Google executive has led globally distributed operations for some of the world’s largest…

[24]7 and glanvill&Co Form Strategic…

Marketing technology suite personalises offers to consumers and helps businesses increase the ROI of customer…

[24]7 Introduces Customer Acquisition Cloud for…

New offering built upon recent acquisitions of Campanja and EngageClick CAMPBELL, Calif. – April 18, 2016 - [24]7…