Webinar and Events by Customer Engagement
Customer Service: How Do You Balance Human and…
Join our webinar and learn how intelligent chatbots and automated services can empower your human agents to deal with…
Sorting out the data mess to become a truly…
Join our webinar and learn why banks need to leverage AI to optimize customer experience in the era of digital banking.
When to Hang up Your 1-800 Number and Use Chat
Join our webinar and learn how your company can systematically move voice calls to chat, and benefit from the…
The Millennial Factor for Insurers
Join our webinar and learn how millennials are defining the future of insurance.
Marketing in a 'Post-Digital World':…
Today’s customer operates in a ‘post-digital’ world, where the boundaries between physical and digital have disappeared…
Reality is Virtual: Simplifying Digital Customer…
#Customer Engagement, #Digital Transformation, #Modern IVR, #Virtual Agent (Chatbots)
Join our webinar and learn how to optimize both digital and traditional channels for the best overall customer…
Hang up Your 1-800 Number and use Chat
#Customer Engagement, #Modern IVR, #Virtual Agent (Chatbots)
Join our webinar and learn how your company can systematically move voice calls to chat and benefit from the transition…
Transforming Customer Engagement with a Digital…
#Digital Transformation, #Customer Engagement, #Virtual Agent (Chatbots)
Join our webinar and learn how to integrate chatbots, AI, mobile, big data and prediction into a robust modern customer…
Does My Bot Look Big in This? Human Touch Meets…
#Customer Engagement, #Virtual Agent (Chatbots)
Join our webinar and learn how retailers can use chatbots to engage customers without losing the human touch.