Webinar and Events by Digital Transformation
#Digital Transformation, #Artificial Intelligence (AI), #Customer Experience, #Blended Experiences
Join us at CX NYC 2019 to hear PV Kannan’s keynote ‘The Billion-Dollar Mystery.’ He’ll explain why so many efforts to…
The New Digital Imperative: Becoming Customer-…
Guest speaker and Forrester Principal Analyst, Brendan Witcher, will explore how digital professionals in 2018 must…
Reality is Virtual: Simplifying Digital Customer…
#Customer Engagement, #Digital Transformation, #Modern IVR, #Virtual Agent (Chatbots)
Join our webinar and learn how to optimize both digital and traditional channels for the best overall customer…
Transforming Customer Engagement with a Digital…
#Digital Transformation, #Customer Engagement, #Virtual Agent (Chatbots)
Join our webinar and learn how to integrate chatbots, AI, mobile, big data and prediction into a robust modern customer…
Hype vs. Reality: Anticipatory Customer…
#Customer Engagement, #Digital Transformation
This webinar will provide insight into new technologies that help payers improve their customer experience and…
Extreme Call Deflection: Utilizing your Digital…
#Customer Engagement, #Digital Transformation
While the phone still remains the most popular safety net for customer service, it's not the consumer's first choice.…
CRMXchange: Preparing for the Future of Chat -…
#Customer Engagement, #Digital Transformation
The continuous transformation of chat technology can be exciting for customers, but overwhelming for businesses.…