#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)
Implementing a chatbot without a clear strategy could cause irreversible damage to your reputation and your revenue…
CX Predictions 2019: The Year of Investing in…
#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)
What can we expect in CX technology in 2019? Join us as guest speaker Ian Jacobs, Principal Analyst at Forrester…
3 Industry Experts on Trends in Conversational…
#Customer Experience, #Conversational Commerce, #Virtual Agent (Chatbots)
We’ve gathered leading CX experts to help demystify the top CX and Conversational Commerce trends. The guest speakers…
The Rise of Emotional AI and Chatbots in CX
#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)
Emotions have always played a big part in customer satisfaction and loyalty, but with the growing trend toward self-…
How to Blend Human Agents & Chatbots
#Virtual Agent (Chatbots), #Blended Experiences
Chatbots are great at automating tasks, but they can’t replicate the human touch – to provide optimal customer…
Brett King & [24]7.ai: AI Advisors in the…
#Customer Engagement, #Virtual Agent (Chatbots)
Bestselling author Brett King and [24]7.ai will discuss the roadmap of the future and describe how the Augmented Age…
Stop Talking and Start Chatting – Make the Leap…
#Customer Engagement, #Modern IVR, #Virtual Agent (Chatbots)
Join our webinar and learn how to enhance customer experiences by moving voice calls to digital chat.
Digitally Transform Self-Service Experiences with…
#Customer Engagement, #Virtual Agent (Chatbots)
Join our webinar and learn how to improve self-service adoption with [24]7 AIVA.
4 Ways Chatbots Can Save You Money
#Customer Engagement, #Virtual Agent (Chatbots)
Join our webinar and learn how your organization can use artificially intelligent chatbots to save money.