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January 30, 2019

Bot Experimentation is Over

#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)

Implementing a chatbot without a clear strategy could cause irreversible damage to your reputation and your revenue…

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November 14, 2018

CX Predictions 2019: The Year of Investing in…

#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)

What can we expect in CX technology in 2019? Join us as guest speaker Ian Jacobs, Principal Analyst at Forrester…

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October 30, 2018

3 Industry Experts on Trends in Conversational…

#Customer Experience, #Conversational Commerce, #Virtual Agent (Chatbots)

We’ve gathered leading CX experts to help demystify the top CX and Conversational Commerce trends. The guest speakers…

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September 19, 2018

The Rise of Emotional AI and Chatbots in CX

#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)

Emotions have always played a big part in customer satisfaction and loyalty, but with the growing trend toward self-…

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June 26, 2018

How to Blend Human Agents & Chatbots

#Virtual Agent (Chatbots), #Blended Experiences

Chatbots are great at automating tasks, but they can’t replicate the human touch – to provide optimal customer…

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Brett King & [24]7.ai: AI Advisors in the Augmented Age
January 25, 2018

Brett King & [24]7.ai: AI Advisors in the…

#Customer Engagement, #Virtual Agent (Chatbots)

Bestselling author Brett King and [24]7.ai will discuss the roadmap of the future and describe how the Augmented Age…

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November 21, 2017

Stop Talking and Start Chatting – Make the Leap…

#Customer Engagement, #Modern IVR, #Virtual Agent (Chatbots)

Join our webinar and learn how to enhance customer experiences by moving voice calls to digital chat.

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August 29, 2017

Digitally Transform Self-Service Experiences with…

#Customer Engagement, #Virtual Agent (Chatbots)

Join our webinar and learn how to improve self-service adoption with [24]7 AIVA.

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June 27, 2017

4 Ways Chatbots Can Save You Money

#Customer Engagement, #Virtual Agent (Chatbots)

Join our webinar and learn how your organization can use artificially intelligent chatbots to save money.

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