Your Contact Center in 2020 – What You Need to…
While the contact center as we know it is certainly not dying, it is definitely evolving.
Extreme Call Deflection: Utilizing your Digital…
Join Daniel Hong, Sr. Director of Product Marketing Strategy, and learn how to achieve extreme call deflection without…
The Four Fundamentals of Chat: Don’t Just Turn it…
Join [24]7.ai Vice President Chat Agent Operations, Reagan Miller, in this webinar to learn how the four fundamentals…
Extreme Call Deflection: Utilizing your Digital…
#Customer Engagement, #Digital Transformation
While the phone still remains the most popular safety net for customer service, it's not the consumer's first choice.…
CRMXchange: Preparing for the Future of Chat -…
#Customer Engagement, #Digital Transformation
The continuous transformation of chat technology can be exciting for customers, but overwhelming for businesses.…
IQPC Webinar: Get Serious About the Future of…
Consumers are increasingly using chat to connect with brands and with each other. But, today’s consumers, digital…
Webinar (Third Party) Opus Research: What Really…
Attend this webinar and refine your company's digital customer experience to keep your customers in charge, even when…