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Intelligence on Demand

Intelligence on Demand

Contextual Engagement

Contextual Engagement

Engage your customers wherever they are: web, mobile, chat, search, display, social, or IVR. Continue the conversation in another channel without having customers “start over.”

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Intent Driven Engagement Expertise.

From customer acquisition to customer service, [24]7.ai drives
better experiences across the entire customer journey for hundreds
of the best-known global brands.

15B

events tracked per month across web, mobile, and phone

#1

in intelligent enterprise chatbot deployments

6B

predictions of customer intent annually

1.3B

intent-driven experiences delivered last year and growing at rapid a rate

The [24]7 Platform Advantage

Predict Customer Intent

Predict Customer Intent

Based on customer activity, our unique Intent Tags, and enterprise data, [24]7.ai predicts your customers’ needs and provides the next-best action in any channel.

Human-Like Conversations

Human-Like Conversations

Our natural language technology provides conversational experiences for chatbots as well as speech that’s powered by Microsoft’s most advanced DNN TECHNOLOGY.

Machine Learning at Scale

Machine Learning at Scale

Apply machine learning to all your interactions to systematically make customer experiences intuitive and agents more effective.

Build Once, Deploy Everywhere

Build Once, Deploy Everywhere

Build your business rules and application logic once and leverage them across all self-service channels and micro-services through APIs.

Data-Driven Design

Data-Driven Design

Our UX design team uses sophisticated multivariate and A/B testing methods to create experiences that achieve the best business results while enhancing your brand.

Unique Channel Orchestration

Unique Channel Orchestration

Combine channels or shift customers from one channel to another to drive more meaningful experiences to help customers get things done.

Enterprise-Grade Technology

Enterprise-Grade Technology

Engineered for mission-critical, high-availability enterprise applications, our cloud infrastructure is designed to be secure and reliable.

Industry Expertise and Models

Industry Expertise and Models

Leverage pre-built, vertical-specific models to provide intent-driven customer experiences from day one.

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Enterprise-Grade Data Security

At [24]7.ai we understand that ensuring data security, privacy, and regulatory compliance is critical to our customers, and our success.

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