One Customer. One Conversation. The End of Starting Over.
Make conversations more powerful by making them more personal.
7 Messaging extends the digital conversation by letting customers carry on continuous, contextual conversations in real time, on ‘their time’, and over time. Adding Apple Business Chat to your channel strategy lets consumers engage with your company directly from Safari, Search, Maps, and Siri.CONTACT SALES
Over a quarter of the world will use mobile messaging apps by 2019.
— eMarketer.com, November 2016
Messaging is More Than a Channel—It’s an Experience
Enable cross-channel engagement and seamless transfer between channels and across devices for effortless customer experiences and increased customer satisfaction.
41% of millennials say they would be truly satisfied if they could use messaging with companies and organizations.
— Digital Marketing Magazine, November 2016
The 7 Messaging Advantage
7 AIVA for Digital conversational chatbots and virtual agents
Patented AI-driven intent prediction and natural language capabilities allow you to deploy conversational bots and virtual agents across channels.
Integrates with 7 Chat
Allow your customers to message live agents. Enable seamless transfer from virtual agent to live chat agent, with context—so customers never have to start over.
One Continuous Conversation
Cross-channel messaging delivers an always-on, single conversational thread that maintains history and context. Pick up right where you left off, even if it’s been a while.