San Jose, Calif. – May 7, 2019 — 7.ai, a global leader in intent-driven customer engagement solutions, today announced it was awarded Speech Technology Magazine's People's Choice Awards for Artificial Intelligence/Machine Learning and Chatbots. The awards recognize the top companies making a difference in the voice-based technology industry. Award winners were chosen by Speech Technology’s readers through online voting.
7.ai won in the Chatbots category for 7 AIVA, the industry leading virtual agent that handles more than three million monthly interactions for Fortune 1000 companies. The company’s win in the Artificial Intelligence/Machine Learning category is a testament to the company’s leadership in blending AI and chatbots with human talent, which enables these companies to deliver superior customer experience.
“Winning in both the Chatbots and Artificial Intelligence/Machine Learning categories is the result of the investment that 7.ai has made in its technology over the last several years,” said Rohan Ganeson, chief operating officer for 7.ai. “We are committed to providing leading-edge AI powered solutions that improve customer experience, so it’s an honor that the readers of Speech Technology Magazine have recognized us for that.”
All People’s Choice Award winners are recognized in Speech Technology Magazine’s May 2019 issue.
7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from 7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth. For more information, visit: https://www.247.ai.
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