The most advanced conversational AI platform
Deliver a consistent, branded customer experience while making every interaction more cost efficient for you and more satisfying for your customers and agents. 7.ai Engagement Cloud gives you a single point of control for creating and managing human and bot interactions across digital and voice channels. Use its self-service tools to set up intent selections and build conversational bots, business logic, conversation flows, user interfaces, and more.
Powered by our AIVA conversational AI technology, informed by decades of contact center operations excellence, and combined with expert human insight, 7.ai Engagement Cloud anticipates your customers’ needs to streamline resolutions and strengthen relationships. And, incredibly, you achieve these exceptional customer experiences with dramatically less effort—from you, your agents, and your customers.