Intelligence on Demand
7.ai applications are powered by an underlying artificial intelligence (AI) platform. Our AI platform transforms data into decisions to create intent-driven experiences that are highly personalized—across channels, journeys, and devices.Learn More
Engage your customers wherever they are: web, mobile, chat, search, display, social, or IVR. Continue the conversation in another channel without having customers “start over.”Learn More
Intent Driven Engagement Expertise.
From customer acquisition to customer service, 7.ai drives
better experiences across the entire customer journey for hundreds
of the best-known global brands.
events tracked per month across web, mobile, and phone
in intelligent enterprise chatbot deployments
predictions of customer intent annually
intent-driven experiences delivered last year and growing at rapid a rate
The 7 Platform Advantage
Predict Customer Intent
Based on customer activity, our unique Intent Tags, and enterprise data, 7.ai predicts your customers’ needs and provides the next-best action in any channel.
Our natural language technology provides conversational experiences for chatbots as well as speech that’s powered by Microsoft’s most advanced DNN TECHNOLOGY.
Machine Learning at Scale
Apply machine learning to all your interactions to systematically make customer experiences intuitive and agents more effective.
Build Once, Deploy Everywhere
Build your business rules and application logic once and leverage them across all self-service channels and micro-services through APIs.
Our UX design team uses sophisticated multivariate and A/B testing methods to create experiences that achieve the best business results while enhancing your brand.
Unique Channel Orchestration
Combine channels or shift customers from one channel to another to drive more meaningful experiences to help customers get things done.
Engineered for mission-critical, high-availability enterprise applications, our cloud infrastructure is designed to be secure and reliable.
Industry Expertise and Models
Leverage pre-built, vertical-specific models to provide intent-driven customer experiences from day one.