7.ai Engagement Cloud™ provides additional rich media support, improved security and privacy features, and intelligent queue management features to the industry's leading Conversational AI platform.
7.ai Engagement Cloud represents a giant leap forward in customer engagement capability with remarkable new self-serve tools giving you a single point of control to create and manage human and chatbot interactions across digital and voice channels.
This month's release introduces new features that make it easy to deploy your content across multiple messaging platforms, several new privacy and security enhancements, and some great tools to reduce customer wait times and improve agent utilization.
All these new capabilities are available today with our easy-to-use tools that put you in command of your user's experience. Below you will find a short list with some highlights from our recent release.