[24]7.ai Learning Center

Explore our [24]7.ai Learning Center paths and expand your career and knowledge base.

Courses

Getting Started with [24]7.ai Engagement Cloud™

This course provides the fundamentals needed to create chatbots, optimize natural language models, build configurations to set up and run contact centers (voice and chat based), and analyze data to provide the best customer experience.

Self-paced
Foundational
40 minutes

Course Description

Getting Started with [24]7 Conversations™

This course demonstrates how to design, build, and test conversation flows that help enhance virtual agent interactions and identify the correct responses.

Self-paced
Foundational
30 minutes

Course Description

Getting Started with [24]7 Answers™

This course addresses how to organize frequently asked questions, policies, product information, and more into an interactive customer experience and create a back-end knowledge base for anticipated questions.