See how Forrester Consulting study describes our typical customer’s journey and analyzes the benefits and costs of using [24]7.ai Engagement Cloud.
In a hurry? Scan highlights of [24]7.ai Engagement Cloud economic impact study: ROI, NPV, NPS, payback horizon, IVR containment, and agent productivity.
[24]7 Agent Services provides Business Process Outsourcing (BPO) to global Fortune 500 companies that want best-in-class customer service, lower cost-per-interaction, and improved customer satisfaction.
Celebrating 20 years of [24]7.ai success!
Monti Becker Kelly, SVP, Customer Engagement and Strategic Accounts
For years, Average Handle Time (AHT) has been the standard measure for how…
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