- Why [24]7.ai
- Solutions
End-To-End CX Management
US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
Gold Awards at US Customer Experience Awards, 2024
- Products
[24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.
Discover how our platform empowers customers, agents and contact center leaders to deliver exceptional CX: - Services
Crafting Unforgettable Customer Experiences
Go beyond meeting expectations and cultivate customer loyalty. We are passionate CX specialists dedicated to crafting unforgettable experiences. Leverage a powerful blend of expertise, teamwork, and cutting-edge technology to transform your CX strategy. - Company
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Work @ [24]7.ai
Work Locations
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Creating A Better Customer Journey Together
At [24]7.ai, you will find a team of people who are passionate about using artificial intelligence, machine learning, and human intelligence to help some of the world’s leading brands connect with their customers. Come join us at a space where passion meets purpose, and together, we will create a future filled with innovation and success.
Our Culture
The Dream Work Ethos!
[24]7.ai is an employee-centric organization recognized for its high employee satisfaction rate. We are known for offering a competitive compensation package, perks and benefits, good working environment, growth opportunities, and a diverse and inclusive workplace. Our HR models are dedicated to Experience, Engagement and Connect to facilitate focused attention on employees at different stages of their life cycle, with “Happy Hearts” at its core. In each of the geographies that we operate, we are the employer of choice. [24]7.ai is a place where your passion can be explored, your talents identified and cultivated as we develop you to be future leaders. Work together to come up with imaginative solutions for innovative projects and take advantage of opportunities to learn and lead.
Thrive in a supportive environment that prioritizes your well-being and career satisfaction.
Grow your skills and leadership potential through ongoing learning and development opportunities.
Lead the way in innovative projects, shaping the future alongside passionate colleagues.
Connect with a diverse and inclusive team, fostering collaboration and a strong sense of community
Ethos
Our Values
Enable your teams to deliver smarter, faster and achieve consistent results.
Ownership
Own it! As a team and independently we strive to own the outcome of our efforts.
Respect
The foundation upon which everything is built.
Results
The outcome of drive, focus and commitment.
Teamwork
Together we work towards common goals, learning from failures and sharing successes.
Transparency
No hidden agendas: understand where you stand.
Ethos
Our Values
With years of contact center operational experience, and AI built into the very core.
Ownership
Own it! As a team and independently we strive to own the outcome of our efforts.
Respect
The foundation upon which everything is built.
Results
The outcome of drive, focus and commitment.
Teamwork
Together we work towards common goals, learning from the failures and sharing in the successes.
Transparency
No hidden agendas: understand where you stand.
[24]7.ai Cares
Working In [24]7.ai
We have crafted a culture driven by individuality and backed by collaboration. We are committed to delivering real results with our teams and technologies.
Diversity, Equity & Inclusion
At [24]7.ai, we foster a culture of Diversity, Equity, and Inclusion. We believe that unique perspectives fuel innovation, and we're committed to building a diverse workforce through inclusive hiring, unbiased training, fostering open communication, and ensuring equal opportunity for advancement and compensation, regardless of background or identity.
Learning & Development
As part of adding value to our people, our L&D team focuses on employee enablement in the areas of new hire assimilation, professional skills development, leadership development and Hi-Po enablement. As part of the Performance Management initiatives, we focus on continuous performance management conversations and empowering our managers to be coaches. We also run a full-fledged Toastmasters Club creating a safe platform using their learning paths to develop great orators.
Work @ [24]7.ai
Locations
Joining [24]7.ai: Where Dreams Ignite and Excellence Unfolds! Celebrating CX at every step of the way.
We believe in giving back for the greater good.
It takes one act of goodwill to create a ripple effect of positivity and purpose in the world. We, at [24]7.ai embark on initiatives that we believe will help people and the world one step at a time. It is not only that we have the resources to help, but also the ethos we carry within our company is one that believes in collectively building a stronger, better world. What we do now helps change the lives and journeys of individuals and communities, and we like to think of how we can do our part in creating truer tomorrows.
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