- Why [24]7.ai
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End-To-End CX Management
US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
Gold Awards at US Customer Experience Awards, 2024
- Products
[24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.
Discover how our platform empowers customers, agents and contact center leaders to deliver exceptional CX: - Services
Crafting Unforgettable Customer Experiences
Go beyond meeting expectations and cultivate customer loyalty. We are passionate CX specialists dedicated to crafting unforgettable experiences. Leverage a powerful blend of expertise, teamwork, and cutting-edge technology to transform your CX strategy. - Company
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[24]7.ai Learning Center
Explore our [24]7.ai Learning Center paths and expand your career and knowledge base.
Courses
Getting Started with [24]7 Engagement Cloud™
This course provides the fundamentals needed to create chatbots, optimize natural language models, build configurations to set up and run contact centers (voice and chat based), and analyze data to provide the best customer experience.
• Self-paced
• Foundational
• 40 minutes
Getting Started with [24]7 Conversations™
This course demonstrates how to design, build, and test conversation flows that help enhance virtual agent interactions and identify the correct responses.
• Self-paced
• Foundational
• 30 minutes
Getting Started with [24]7 Answers™
This course addresses how to organize frequently asked questions, policies, product information, and more into an interactive customer experience and create a back-end knowledge base for anticipated questions.
• Self-paced
• Foundational
• 20 minutes