Webinar - CX Predictions 2019: The Year of Investing in Humans
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Using AI and Chatbots to Redefine Customer Experience

Build once, deploy on any channel to create a personalized, predictive, and
effortless customer experience.

[24]7 Platform

Enabling Artificial Intelligence, Channel Orchestration, and APIs

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The [24]7.ai Advantage

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Anticipate and Understand

Make self-service engagement smarter and more conversational

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Orchestrate Experiences

Maintain context across channels to make experiences journey aware

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Unify Self-Service and Assisted Service

Break down the walls between web and voice self-service

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Helping Companies Achieve Extraordinary Results

$80M+

Annual savings for voice
automation

30%

Reduction in repeat
calling for 20% reduction
in customer service costs

$10M

Annual savings from
voice automation
containment

+10pts

Improvement in NPS

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Serious Crimes Against the Customer
Analyst Report

Predictions 2019: Customer Service And Sales

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Simple Steps to Transform Customer Experiences
eBook

Using AI to Transform Customer Journeys

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Chatbots for Customer Engagement
eBook

Conversational Commerce: The Customer Experience of the Future

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