[24]7.ai named a Leader for its deep industry capabilities and highly attractive product and services.
AI agent assistance technologies improve contextual “next best response” recommendations, which is proven by live agents in real-world interactions to save time, reduce AHT, and increase containment.
In a hurry? Scan highlights of [24]7.ai Engagement Cloud economic impact study: ROI, NPV, NPS, payback horizon, IVR containment, and agent productivity.
[24]7.ai Engagement Cloud delivers a personalized and predictive customer experience with dramatically less effort—from you, your agents, and your customers.
Six must-have components for a modern IVR.
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Bhanu Anupama Atmuri Director, Product Management
Anyone who knows me will tell you that I am passionate about three things: 1)…
Monti Becker Kelly SVP, Customer Engagement and Strategic Accounts
When the pandemic hit, telcos, same as companies in virtually every other…
Vinoth Govind Director, Strategic Insights
On October 1, [24]7.ai announced its commitment to Cybersecurity Awareness…
In May of 2020, Dimensional Research conducted a study entitled Customers are…
[24]7.ai
Agents are at the heart of customer services interactions. So if you’re…
Leslie Feldman Content Marketing Manager
One way to view our omnichannel, AI-based, SaaS customer experience (CX)…
Lisa Matherly VP Marketing
[24]7.ai Completes TruSight Comprehensive Risk Assessment - TruSight, an…
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