Blog Articles by 247ai

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April 11, 2018

Data helps you keep pace with consumer expectations

#Customer Acquisition

“Without data, you’re just another person with an opinion.” – W. Edwards Deming Customer expectations have changed a…

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February 13, 2018

Five Benefits of Outcome-Based Pricing Models

#Customer Acquisition

Adopting new technology to improve your customer service experience can be a complex undertaking. It’s a significant…

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February 06, 2018

How to Cut Through the Noise and Connect with Customers

#Customer Acquisition

Remember when you got your very first cellphone? You might have used it to make the occasional phone call and play a…

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January 30, 2018

Why Natural Language Technology Will Let You Down

#Customer Engagement, #Modern IVR, #Virtual Agent (Chatbots)

We live in a world dominated by technology, devices, and online interactions. Siri, Alexa, and Cortana are becoming…

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January 19, 2018

How Does [24]7.ai Compare to the Competition?

#Customer Acquisition

In our digital age, paid media campaigns are an effective way for advertisers to connect with customers but not all…

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January 12, 2018

The High Cost of Cheap Chat

#Customer Engagement, #Virtual Agent (Chatbots)

Anything free costs twice as much in the long run or turns out worthless. - Robert A.Heinlein Chatbots have become…

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December 18, 2017

Chatbots Help Consumers Shop Till They Drop

#Customer Engagement

It's every retailers nightmare during the holiday season – customers are browsing online loading up their shopping…

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December 14, 2017

Case Study: How [24]7 Active Share Transforms the Voice Experience

#Customer Engagement

In the last decade, rapidly advancing technology has dramatically changed the customer service landscape. Digital…

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December 11, 2017

Are you paying for technology or results?

#Customer Acquisition, #Customer Engagement

Today, there is virtually no aspect of a business that can’t be improved using technology. This is definitely the case…

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