Are you Wasting Customer Data?
#Customer Acquisition
Think back 15 or 20 years ago when you wanted to watch a movie. Chances are you hopped in the car and drove down to…
Why Outcome-Based Pricing is More Effective for Digital Chat Agents
Time is money, especially in the world of customer service. The longer an agent spends resolving a customer issue, the…
5 Benefits AI offers B2C Marketers
With all the buzz surrounding AI today, it’s no surprise that many companies believe it’s the magic pill they need to…
Data helps you keep pace with consumer expectations
“Without data, you’re just another person with an opinion.” – W. Edwards Deming Customer expectations have changed a…
Five Benefits of Outcome-Based Pricing Models
Adopting new technology to improve your customer service experience can be a complex undertaking. It’s a significant…
How to Cut Through the Noise and Connect with Customers
Remember when you got your very first cellphone? You might have used it to make the occasional phone call and play a…
How Does [24]7.ai Compare to the Competition?
In our digital age, paid media campaigns are an effective way for advertisers to connect with customers but not all…
Are you paying for technology or results?
#Customer Acquisition, #Customer Engagement
Today, there is virtually no aspect of a business that can’t be improved using technology. This is definitely the case…
Digital Transformation in 5 Simple Steps
#Digital Transformation, #Customer Acquisition, #Customer Engagement
Digital transformation is a term frequently tossed around in today’s digital marketplace, and for good reason. It…
