Blog Articles by Modern Ivr

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August 20, 2013

Extend Your IVR to a Mobile Web Experience

#Customer Engagement, #Modern IVR

Smartphone adoption is exceeding 57% across North America, the UK and Australia and these intelligent devices open a…

Author Image Guest Blog Post
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August 15, 2013

SpeechTEK and How to Stay Ahead of the Customer Service Curve

#Customer Engagement, #Modern IVR

It's that time of the year again when the colorful characters of speech recognition technology come out of the…

Author Image Daniel Hong