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    US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
    • Read Case Study
    Gold Awards at US Customer Experience Awards, 2024
    • Explore
  • Products

    [24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.

    • [24]7 Engagement Cloud Overview >
    Discover how our platform empowers customers, agents and contact center leaders to deliver exceptional CX:
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PepsiCo Boosts Engagement and Drives +3% Sales Lift with AI-Powered Hyper-Personalized Ads

Achieving $1.8 Million Incremental Revenue: PepsiCo's Success with [24]7 Target  

Read Now

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Industry

Food and Beverage

Solution

  • Hyper-Personalized Ads: Delivered 10 million unique ad variations tailored to audience personas and preferences, boosting engagement and store traffic. ​ 
  • AI-Driven Optimization: Used AI for dynamic creative optimization and radial targeting, maximizing ad relevance and sales impact. ​ 

Goals

  • Increase Store Traffic: Drive more customers to Convenience & Petroleum stores.  
  • Optimize Ad Spend: Achieve a high return on ad spend (ROAS) through efficient and targeted advertising.  

PepsiCo’s Mountain Dew campaign, executed from May to October 2023, leveraged [24]7 Target’s AI-powered AdTech platform to deliver hyper-personalized ads, driving traffic to Convenience & Petroleum stores. The campaign featured 10 million unique ad variations, tailored to four core audience personas, and utilized dynamic creative optimization, language-based personalization, and time-based messaging.

By showcasing exclusive product combinations and targeting within a 2-mile radius of 8,000 7-Eleven stores, PepsiCo achieved a 0.38% click-through rate, a 3% sales lift, and generated $1.8 million in incremental revenue, demonstrating the effectiveness of personalized digital advertising in boosting engagement and sales. ​

PepsiCo’s Mountain Dew campaign, powered by [24]7 Target, achieved 10 million unique ad variations, significantly elevating engagement and driving more store visits with the power of AI-optimized, hyper-personalized ads.

305.2 M

Impressions

0.38%

Click-through rate (CTR)

+3%

Sales lift

$2.21

Return on ad spend (ROAS)

$1.8 M

Total incremental dollars ​

Discover how PepsiCo boosted engagement and sales leveraging [24]7 Target’s AI-driven ad campaigns

Download Case Study
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