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Age of Intent Book
The Age
of Intent
The Age of Intent
 

Using Artificial Intelligence to Deliver
a Superior Customer Experience

Humans and Virtual Agents Working Together to Transform CX

Handle more interactions more efficiently with an integrated virtual agent and chat strategy. Grow CSAT with frictionless experiences that allow customers to self-serve and seamlessly escalate to a human agent when needed. AI-powered agents boost efficiency and reduce AHT.

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Predictions 2019: Customer
Service and Sales.

Read Analyst Report

New York Times Columnist Thomas L. Friedman on [24]7.ai.

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Conversational Commerce: The Customer Experience of the Future.

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Eight ways to Make Chatbots and Customer Service More Human.

Read eBook
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