Here's how we stay the leader in conversational AI, messaging, and voice solutions.
COVID has accelerated the shift from retail payments to ecom payments, and from contact payments to mobile/contactless payments. With this shift comes growth in fraud and chargebacks. Attend the [Chargebacks] track to learn about the latest solutions to combat and mitigate these ever growing risks to your organization.
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Nearly 1 in 3 businesses have lost customers in the past 6 months because the support they deliver isn’t cutting it. Is it time to reassess how well your customer support performs?
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See how Forrester Consulting study describes our typical customer’s journey and analyzes the benefits and costs of using [24]7.ai Engagement Cloud.
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The Age of Intent
Have you ever wished that every company you interacted with could just know what you wanted and go get it for you? That when you picked up the phone or opened a chat window that the company would use what it knew about you to anticipate your needs?
P.V. Kannan shares his expertise on how and why virtual agent experiences succeed—or fail. Using real life examples, he explains how to architect key information systems, overcome corporate resistance and bad practices, and analyze customer journeys to make virtual agents maximally effective.
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See our industry accolades and learn how [24]7.ai became a leader in conversational AI, messaging, and voice.
The 2020 Asia-Pacific WEPs Awards, sponsored by WeEmpowerAsia, a joint program of UN Women and the European Union, is the first regional awards initiative that encourages, values, and recognizes the efforts of individuals and businesses to promote gender-inclusive cultures and gender equality.
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Great Place to Work® Institute’s methodology is considered as gold standard of defining great places across business, academia and government organizations and we are among one of them.
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The Great Place to Work® certification is one of the most prestigious achievements for any organization worldwide. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking, and planning actions to strengthen their workplace culture.
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Our products combine AI and human insight so you can anticipate and resolve customer issues quickly and efficiently. Our agent services are best in class.
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[24]7.ai Engagement Cloud delivers superior omnichannel experiences by blending AI and human intelligence to discover, predict and resolve consumer intents.
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[24]7 Agent Services is the leading provider of BPO solutions to global Fortune 500 clients, offering highly-skilled chat, messaging, voice, and email agents.
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Design Services provide customers with time saving techniques for the best user experiences. Our customizable approach alleviates the worry about the performance or user experience. We provide an end-to-end design program that can range from consultation and support to a complete turn key service.
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