[24]7.ai named a Leader for its deep industry capabilities and highly attractive product and services.
[24]7.ai named a Leader in Opus Research’s annual assessment of the top Intelligent Assistant solution providers delivering conversational AI.
Six must-have components for a modern IVR.
Let’s dive into the migration capabilities of WYSIWYG editors CKEditor 5 and…
Eugene Kovalov Staff Software Engineer
Because voice is the costliest channel, contact centers are under constant…
Sarika Prasad Senior Product Marketing Manager
Welcome to the second post in a blog series sharing insights from a panel…
Nidhin Varghese (NV) Director, Digital Practice Lead
With more than 60 percent of contact center fraud cases originating in the IVR…
Enterprise agents spend roughly one-third of their workday toggling between…
Emil Xavier Product Manager, [24]7 Assist
Many customers still prefer to pick up the phone when they need help—…
John Gaffney Vice President, Voice Commerce
Business text messaging is redefining customer engagement and everyone is…
Here’s how the [24]7.ai UX team partnered cross functionally—with product…
Sean Lazo Principal UX Designer
![[24]7 Assist for Salesforce Unites Leading CRM + Agent Console](/sites/default/files/image/content/blog/247-assist-for-salesforce-unites-leading-crm-agent-console.jpg)
