Redefining Customer Acquisition and Engagement
7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience.
Know Consumer Intent
We give companies the unparalleled ability to know and act on consumer intent in milliseconds. By applying the power of big data and machine learning, we’ve developed predictive models that have been tuned by more than one billion annual interactions and have in depth knowledge of more than 70 consumer journeys across multiple verticals.
Deliver Memorable Moments
We help companies create moments that matter for consumers by acting on their intent and driving successful outcomes. We continuously deliver personalized, on-brand experiences in every channel, using data and design for continuous optimization.
Manage Journeys, Not Channels
We manage journeys to deliver a holistic experience that transcends channels. As customers travel along a journey context is maintained across channels. Customers never have to start over.
Customers can start anywhere with quick deployments that deliver rapid results and scale by leveraging existing technology investments. Designed as SaaS from the start, 7.ai’s platform is constantly improving while reducing the work required by IT. Our solutions are enterprise-ready, secure, and scalable with hundreds of mission-critical deployments worldwide.
By the Numbers
self-service interactions per year
virtual agent inquiries per year
agent chats per year
web visitors per month
engineers & designers
data scientists (most in industry)
patents and applications
digital chat agents (#1 worldwide)