How 7 Answers transforms your FAQs to a meaningful conversation
Customers often struggle to solve basic queries by navigating numerous FAQ pages. A well-defined FAQ chatbot improves the overall customer journey while allowing the brand to have a conversation with the customer. 7 Answers™ uses advanced algorithms to organize frequently asked questions, policies, product information, and more into an interactive customer experience. Bring your help center and search functions to life in a text-like messaging experience that improves customer satisfaction (CSAT) and enables customers to speak with an expert if needed.