Built by experts in contact center operations
It’s simple: No other CCaaS platform can match 7.ai Engagement Cloud results because no other CCaaS vendor has our experience—or any experience—operating contact centers. We pour our singular contact center knowledge, data, and insights into unified, AI-powered 7.ai Engagement Cloud. What happens when you put it to work?
You delight customers with AI that understands their intent however they express it, quickly resolves their issues, never loses the thread, and seamlessly escalates to the right live agent if needed—and brand loyalty goes up.
You empower agents with the right AI assistance at the right time inside an intuitive, built-by-agents-for agents workspace that works just as well remotely as it does onsite—and agent productivity and satisfaction goes up.
Your enterprise takes advantage of the industry’s best containment and automation rates to operate more efficiently, or speed time to value using a no/low-code architecture for optimizing the platform—and profitability goes up.