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[24]7.ai

Sales & Retention

Turn Every Conversation into Revenue

Speak with an expert

Every customer interaction is a revenue and retention opportunity. We convert conversations into sales opportunities, deeper loyalty, and greater lifetime value through AI-powered talent, service-to-sales frameworks, and disciplined performance execution.

Proven Impact

$190M
Revenue increase for a Fortune 100 U.S. Electronics Retailer
154%
Conversion Improvement for a Major U.S. Telecom Provider
4.12%
Revenue-Per-Interaction Lift for a Leading Tech Retailer

What You Get

Revenue-Embedded CX Model

Service-to-sales frameworks and revenue-aligned KPIs are built into every interaction, turning service moments into growth opportunities.

AI-Powered Sales Enablement

Real-time analytics, text mining, and next-best-action intelligence that identify, surface, and close high-value opportunities automatically.

GenAI Sales Training & Coaching

Accelerated speed-to-proficiency through GenAI simulations, objection-handling drills, and continuous KPI-driven coaching, building top performers faster.

Conversion-Focused Performance Management

Optimized effort-to-sell metrics, refined closing behaviors, and proven scripts that consistently drive higher conversion rates.

Contextual Multichannel Selling

Revenue intelligence embedded across voice and chat, maximizing sales opportunities without compromising customer experience.

What You Achieve

Increased upsell and cross-sell revenue

Measurable revenue impact from every interaction

Stronger retention and customer lifetime value

Reduced cost-to-acquire through service-to-sales

Resources

Stories that inspires us to do more

Valuable insights, featured stories and material to help you drive success.

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84%~

Decrease in Transfer Rates

Elevating the Chat Channel’s Resolve rate for a Leading Telecom Provider

96%

SLA Resolution

Telecom Leader Achieves 96% SLA Resolution with Dedicated Support Model for Tier 2 Tech Support

63%

Reduction in Complaints

Digital Bank Reduces Complaints by 63% with the ‘Head Over Heels’ Program

84%

Increase in NPS

WhatsApp: The CX Catalyst Driving 84% NPS for a Telecom Giant

Ready to Turn Conversations into Revenue

Talk to an Expert
Talk to an Expert