[24]7 Analytics

Achieve impactful insights with our outcome-based analytics

Guiding the customer journey in financial services

[24]7 Analytics’ proprietary tools leverage data modelling and text mining methodologies to simplify and optimize your business operations, while enhancing customer experience. Our solution transforms 100% of your customer interaction data into focused insights. It goes beyond measuring traditional KPIs to uncover the leading indicators that drive them.


Our Key Differentiators

Customer Interactions

Transform 100% customer interactions into actionable outcomes, empowering you to make data-driven decisions that deliver tangible results.

Manual Categorization

Go beyond manual categorization; employ advanced methods to identify intricate patterns from text across all touchpoints and channels.

Sequence of events

Check for sequence of events and detect anomalies using our proprietary and client-specific text and data mining models – go beyond the capabilities of generic models

Contact center operations

Positively influence all aspects of contact center operations – Performance, Quality, Compliance, and Fraud Detection.

Custom deployment models

Choose from our custom deployment models to suit your environment and business need.

Supercharge your data to realize its full potential

Discover paradigm shifting use cases to drive superior efficiencies and experiences.


Quality Case Study

88% Reduction in Audit Time for a Large US Retailer with [24]7.ai's Real-Time Quality Framework

performance management Case Study

[24]7.ai's 2P Strategy Boosts Conversion by 50% for an American Retailer

Fraud Management Case Study

[24]7.ai's Proactive Measures Uncover and Neutralize Threats Beyond Conventional Reviews

Compliance Case Study

How [24]7.ai achieved and maintained #1 Vendor Ranking in Compliance Scores for a Leading American Telco

[24]7.ai Analytics Overview Solution Brief

[24]7.ai Analytics Overview




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Designed to help you outperform your KPIs and stay compliant - boost your customer experience and operational efficiency.