[24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.
Transform your CX strategy with AI-driven intelligence. Combine passionate CX brand ambassadors, predictive analytics, and intelligent automation to cultivate loyalty, craft unforgettable customer experiences, and deliver measurable business impact at scale.
[24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.
Transform your CX strategy with AI-driven intelligence. Combine passionate CX brand ambassadors, predictive analytics, and intelligent automation to cultivate loyalty, craft unforgettable customer experiences, and deliver measurable business impact at scale.
Responding to and resolving customer queries via call.
Job Responsibilities:
Handling customer queries via call.
Job Requirements:
Candidate should have completed 12th/2nd PUC or 3 years of diploma from a recognized university
BE/Btech and graduates from any stream are eligible to apply
Freshers and candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply
Master graduate candidates must have a minimum of 1-year work experience in the BPO sector
Good command over written and verbal English is mandatory
Should be cooperative with rotational shifts
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[24]7 Engagement Cloud, an AI-powered omnichannel CX platform, equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships. A complete package that helps you acquire new customers, nurture existing ones, and drive long-term retention – all on a single, unified platform.Discover how our platform empowers customers, agents and contact center leaders to deliver exceptional CX: