Our industry-leading, unified, low-code conversational AI platform now comes equipped with generative AI. Born from deep contact center operational expertise and early experience in large language and generative models, our platform helps you run secure conversational AI systems at scale with minimal effort.
Generative AI adoption is at an all-time high, and has exposed pent-up demand for human-like responses. But how much of it is hype, and what is the on-ground reality? What are some of the most interesting use cases, and where does human intelligence fit in?
Experts from Opus Research and [24]7.ai explore answers to these questions in this insightful on-demand webinar.
Tune InGenerative AI platforms like ChatGPT are revolutionizing the industry by assisting humans in multiple tasks, from customer support to content generation. This thought leadership paper, by Opus Research and [24]7.ai, highlights how human intervention is needed to overcome biases, incomplete datasets, and security and compliance challenges. Explore the symbiotic relationship between humans and LLMs with real-world use cases.
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