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Answers

Answers

Instead of providing lengthy FAQ content, delight your customers with a Q&A Chatbot that converts FAQs to conversions. Check out [24]7 Answers.

Conversations

Conversations

[24]7 Conversations enables you to build, test, and tune your own conversational chatbots or virtual assistants and then deploy across web, mobile apps, messaging and voice channels.

Assist

[24]7 AssistTM: Unified, AI-Powered Workspace Built by Agents for Agents

Empowers agents to quickly resolve customer issues across voice, video, chat, and messaging channels.

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Active Share

[24]7 Active Share empowers agents to deliver personalized, interactive content directly to callers across any device during a call. Engaging customers with visually relevant information results in decreased agent handle time and increased customer satisfaction, resolution, and revenue.

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Voices

Improve customer satisfaction by automating customer service. Know how to deliver a better customer experience with call automation and text to speech ivr.

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Target

[24]7 Target helps brands to design and deliver personalized and targeted experiences across devices and channels through dynamic predictive messages and creatives.

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Services

Agent Services

Agent Services

[24]7 Agent Services is the leading provider of BPO solutions to global Fortune 500 clients, offering highly-skilled chat, messaging, voice, and email agents.

Professional Services

Professional Services

Design Services provide customers with time saving techniques for the best user experiences. Our customizable approach alleviates the worry about the performance or user experience. We provide an end-to-end design program that can range from consultation and support to a complete turn key service.

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Technology

Messaging

Messaging

Messaging makes it easier for consumers to reach you. Whether your customers are connecting to a conversational chatbot or virtual or a human agent, our single platform allows you to build models once and deploy across messaging channels at scale.

AIVA Conversational AI

AIVA Conversational AI

[24]7 AIVA conversational AI combines the world’s most advanced natural language processing (NLP) technology with an intent-driven engagement platform to enable ‘near-human’ conversations in your digital and voice channels.AIVA can understand slang, local nuances, colloquial speech, and can be trained to emulate different tones.