7.ai named a Leader for its deep industry capabilities and highly attractive product and services.
AI agent assistance technologies improve contextual “next best response” recommendations, which is proven by live agents in real-world interactions to save time, reduce AHT, and increase containment.
In a hurry? Scan highlights of 7.ai Engagement Cloud economic impact study: ROI, NPV, NPS, payback horizon, IVR containment, and agent productivity.
Winning in the digital era with AI. This webcast shows you how!
Six must-have components for a modern IVR.