Blog Articles by Patrick Nguyen

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November 20, 2019

Serving Customers on Their Terms: The Benefits of Messaging

#Messaging

As mobile device usage grows, consumers are increasingly reliant on messaging apps to communicate with friends and…

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March 19, 2019

6 Core Principles of Conversational Bots

#Chatbots and Automation

[The following is an excerpt from an article our Chief Technology Officer Patrick Nguyen  wrote for CMSWire…