Can Artificial Intelligence Customer Service with [24] Engagement Cloud Help Businesses Grow

Grow revenue with artificial intelligence customer service

Revenue and profitability are always top of mind, and [24] is the partner you can count on to capitalize on every opportunity and uncover new drivers. Our intelligent AI business solutions turn flat interactions into dynamic experiences that really resonate. Start with granular targeting to personalize ads, offers, and landing pages down to the smallest detail. Take advantage of unique, multi-modal visualization tools to let customers see their options or simplify complex interactions—because showing is better than telling. Use messaging, modern voice automation, and agent-AI tag-teaming to give every customer their ideal experience.

Elevating your brand’s reputation not only helps you attract new customers, it also builds trust, driving loyalty, retention, and customer lifetime value. As you move the bulk of your interactions to automated channels, customer service starts to play more a of concierge role. Take the tedious tasks away from your agents and let them focus on the high-touch, high-value needs that also create more revenue. It’s all about looking at the big picture—and we’re here to help you change your perspective.

Block Quote



[24] Engagement Cloud helped a global food and beverage business leader increase sales

Food and beverage leader grabs market share with a low-budget, easily scalable back-to-school campaign using [24]7 Target:

  • >9.2% sales lift at partner retailers
  • 17x return on ad spend (ROAS)
  • Over 1M+ incremental unit sales including halo items



Sparkling water manufacturer

Water manufacturer beats back competition with personalized ads:

  • 3x ROAS
  • >5% sales lift
  • 43M impressions—11M over target
  • 0.35% CTR, reaching targeted KPI

Related applications, services, and technology

Engagement Cloud

[24] Engagement Cloud delivers superior omnichannel experiences by blending AI and human intelligence to discover, predict and resolve consumer intents.

Agent Services

[24]7 Agent Services is the leading provider of BPO solutions to global Fortune 500 clients, offering highly-skilled chat, messaging, voice, and email agents.

Professional Services

Design Services provide customers with time saving techniques for the best user experiences. Our customizable approach alleviates the worry about the performance or user experience. We provide an end-to-end design program that can range from consultation and support to a complete turn key service.


[24]7 Target helps brands to design and deliver personalized and targeted experiences across devices and channels through dynamic predictive messages and creatives.


Messaging makes it easier for consumers to reach you. Whether your customers are connecting to a conversational chatbot or virtual or a human agent, our single platform allows you to build models once and deploy across messaging channels at scale.