Webinars & Events

Conversational Engagement: A Clear Path from IVRs to IVAs

Join [24]7.ai’s CTO Patrick Nguyen and Dan Miller, Lead Analyst and Founder of Opus Research, for a live discussion on how companies have been able to increase automation and scale customer service during this period of work-from-home agents.

CCW Online 2020: The Future of The Contact Center

Whether or not you delivered a superb customer experience in 2020, you have to be prepared for 2021. New technologies will be emerging, new marketplace factors will be making an impact, and new customer expectations will be arriving. We'll unpack these changes in our CCW Online: Future of the Contact Center. [24]7.ai is a Session sponsor.

CX Network LIVE: Digital CX 2020

The modern customer has an increasing preference for mobile and digital channels. The businesses that are able to provide the most seamless integration of the physical and digital world will achieve greater customer acquisition, retention, purchase value and purchase frequency. [24]7.ai is a Session sponsor.

[24]7.ai Presents Findings From the Total Economic Impact™ of [24]7.ai Engagement Cloud, featuring Forrester

ON DEMAND

Guest speaker Jennifer Adams, Senior TEI Consultant with Forrester reviews a multistep approach to evaluating the cost savings and business impact organizations can expect by using [24]7.ai Engagement Cloud.