June 16-18, 2020 | New York City,NY
Hilton Midtown, New York City, NY.
Join us at Forrester CX North America where 50 Forrester analysts and 1,500 CX industry leaders will come together for three days of cutting-edge, interactive customer experience programming.CX North America will bring together an unparalleled mix of thought leadership, strategy, and community to kick off the next decade in CX. Topics will include everything from AI to creative, disruption to modernization. Be sure to drop by our booth and don’t miss 7.ai co-founder and CEO, PV Kannan’s keynote address. More information to come! Register now.
Millions of people around the world use messaging apps daily to keep in touch with friends, family, and colleagues – and now 75% of consumers say they would prefer to use messaging for customer service.
If you’re ready to adopt messaging, but are unclear where to start, join us on Tuesday, March 31st for an interactive and informative webinar where industry experts will outline how to operationalize messaging and measure success.
February 25-26, 2020 | London, UK Hilton, London Syon Park.
We’re proud to sponsor the UK’s leading customer experience event for senior banking, financial services and insurance executives.
The Customer Experience Exchange for BFSI is an exclusive executive-level , invitation-only forum, where leaders from across the UK will meet to gain insight into the most innovative and forward-thinking companies in BFSI and to discover how to be a true leader in customer loyalty and retention. Join us and get the advice you need to make CX your competitive advantage. Request an invite here.
Guest speaker and Forrester Principal Analyst, Brendan Witcher, will explore how digital professionals in 2018 must become hyper obsessed with their customer’s experience — while also actively tackling personalization, voice, artificial intelligence (AI), and new mandates for loyalty and fulfillment.