#Digital Transformation, #Artificial Intelligence (AI), #Customer Experience, #Blended Experiences
Join us at CX NYC 2019 to hear PV Kannan’s keynote ‘The Billion-Dollar Mystery.’ He’ll explain why so many efforts to…
The Chatbot & Customer Service Agent…
#Virtual Agent (Chatbots), #Artificial Intelligence (AI), #Customer Experience
When it comes to customer service, the relationship between artificial intelligence (AI) and human intelligence (HI)…
#Virtual Agent (Chatbots), #Customer Experience, #Artificial Intelligence (AI)
Implementing a chatbot without a clear strategy could cause irreversible damage to your reputation and your revenue…
The Future of Omnichannel Advertising Must Be…
#Customer Acquisition, #Personalization
Join us for a webinar where guest speaker Joanna O’Connell, VP/Principal Analyst at Forrester Research, will explore…
The New Ecommerce Imperative: Data-Led Customer-…
#Customer Acquisition, #Personalization
In a world where consumer attention is always up for grabs, the key to successfully attracting, serving, and retaining…
The New Digital Imperative: Becoming Customer-…
Guest speaker and Forrester Principal Analyst, Brendan Witcher, will explore how digital professionals in 2018 must…
Build a Customer-Centric Mindset Across…
Technology advancements continue to change how generations prefer to interact with companies. Join us and learn how to…
Customer Service: How Do You Balance Human and…
Join our webinar and learn how intelligent chatbots and automated services can empower your human agents to deal with…
Transform the Digital Customer Experience
Digital Transformation is disrupting every industry and impacting how you deliver a great customer experience.…