Make it easy for customers to communicate with you
7 AIVA Conversational AI is a technology layer that combines the world’s most advanced natural language processing (NLP) technology with an intent-driven engagement platform to enable ‘near-human’ conversations in your digital and voice channels. AIVA understands slang, local nuances, and colloquial speech, and can be trained to emulate different tones by using AI-powered speech synthesis.
Give your customers the amazing experience they deserve from their very first contact with your brand. Whether customers are searching for information or need assistance with transactions, AIVA guides them at every step with natural conversation in their chosen language.