Simplify interactions with visual IVR technology
Make it easier for customers to get what they need and boost agent productivity with visual IVR technology solutions. Give voice and digital agents the ability to push personalized, interactive content right to a customer’s screen without interrupting the conversation—whether they’re connecting via chat, messaging, or voice channels. With 7.ai intelligent virtual agents and industry-leading AIVA technology, you can even add visual content to automated bot interactions. It’s simple, smart, and secure—no plugins, apps, or add-ons required.
Visualization can simplify interactions across industries, from account verification to comparing products, plans, or services. Our Active Cards can even process payments securely, turning conversations into transactions. Digitizing content lets live and virtual agents show customers things like disclosures, payment terms, and account charges. Co-browse and co-view features let them step in and provide even more hands-on support. 7.ai visualization technology solutions offer an easy and effective way to increase satisfaction, efficiency, and revenue.