As the Chief Strategy Officer at [24]7.ai, Animesh Jain is responsible for Global Marketing & Pre-Sales Support and formulating Strategies related to company’s growth. He is also responsible for expanding the global BPO footprint through new location selection strategies. Animesh works closely with the CEO & Co-founders and various global teams on strategic initiatives related to deepening of relationships with existing client and partners.
Animesh has more than 35 years of experience in the Services Industry of which close to 18 years has been with [24]7.ai. Over the last 15 years, in his former role as the Chief Delivery Officer for India and the Americas, he has helped build a world class delivery organization to achieve business metrics and enhance consumer experience, contributed to digital transformation of CX for various clients, built high performance teams through strategic talent management framework. Under his leadership, the various teams across India and Americas have firmly established 247.ai sites as Great Places to Work and won several recognitions and laurels for high performance and inclusive work culture.
Before joining [24]7.ai, Animesh held leadership roles at Genpact and NIIT. Animesh holds a Master’s degree in Economics from The University of Mumbai (India).
