With an unparalleled CX practice, NTT Data, along with [24]7.ai, delivers and manages transformational business strategies.
[24]7.ai and IBM Services come together providing Cognitive Customer Engagement solutions for enterprise customers to resolve more, contain more, and escalate less. Their joint offering will digitize and accelerate contact center transformations with guaranteed business outcomes.
KPMG’s connected customer service practice extends its transformation abilities with intent-driven engagement solutions that help enterprises improve service with reduced costs. Together, KPMG and [24]7.ai design and deliver customer service experiences that are connected, intentional, proactive, and personalized.