Technology Partners

Our technology partners exemplify a joint engineering approach to offer best-in-class technology to enterprises for AI, automation, and omnichannel solutions.

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Messaging

Apple Apple

[24]7.ai enables brands to leverage the 1.4 billion monthly active Apple users, by enabling consumers to message from their iPhone, iPad, Mac, and Apple Watch using Apple Business Chat.

Google Google

More than 60% of customer calls come directly from web searches. Deflect calls and give customers an easy way to reach you through messaging by offering a “Click to action” button on Google search.

Facebook Facebook

[24]7.ai enables businesses to interact with their customers using their favorite messaging app – Facebook messenger, providing a personalized and rich-media experience.

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Cloud AI

IBM IBM

[24]7.ai messaging platform enables Watson AI to deliver a personalized, predictive, and effortless experience that delights customers, enhances your brand, and generates ROI.

Google Google

[24]7.ai – Google partnership will give enterprises a cloud-based omnichannel platform with advanced cognitive and AI services.

Microsoft Microsoft

[24]7.ai and Microsoft bring together best-in-class voice solutions, enabling businesses to provide AI-driven exceptional customer experiences.

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Innovative New Technologies

Blueprism (RPA) Blueprism (RPA)

The [24]7.ai Artificial Intelligence Virtual Agent (AIVA) platform integrates with Blue Prism connected-RPA to create an omnichannel customer service solution, enabling organizations to extend the reach of customer conversations for speedier outcomes, reduced cost and award-winning moments.

Salesforce (CRM) Salesforce (CRM)

Offering best-in-class integrated solution, the [24]7.ai and Salesforce partnership enables contact centers to deliver exceptional customer service by empowering your agents with a single pane of glass for interacting with customers and navigating CRM data.

NextCaller (Fraud Prevention) NextCaller (Fraud Prevention)

Together, [24]7.ai & NextCaller allows companies to deliver a frictionless experience without compromising on security, resulting in better customer experience, higher cost savings while driving down losses due to fraud.