Stay safe, secure, and connected
Remote working has reached new heights as a result of the global pandemic. Give customer support agents best-in-class work from home (WFH) tools and practices to enable business continuity. Weather major global events, natural disasters, seasonal fluctuations, promotions, and other unexpected changes. Establishing a virtual call center/contact center requires a robust and resilient framework for everything from recruiting and hiring talent to ensuring data security. As a top-notch contact center leader with global experience in asynchronous messaging and chat, 7.ai knows what businesses need to make the WFH model work for your BPO agents.