With the June 2021 release of [24]7.ai Engagement Cloud™, we doubled down on enabling our customers to do more, more quickly, on their own. Read all about the the platform’s powered-up self-serve capabilities as well as its other new benefits and enhanced features, below.
[24]7 Target™ gets Automated Personalization, a brand-new feature that speeds the customer journey by funneling customers to chat.
[24]7.ai Engagement Cloud empowers both experts and nontechnical users to rapidly diagnose customer intents and to build, automate, monitor, and optimize customer service and sales journeys through intuitive, self-serve interfaces. With virtual agents and human agents working in tandem, you'll deliver the responsive, effortless, anytime-anywhere service your customers expect!
There’s much more in the [24]7.ai Engagement Cloud June 2021 release than we can share here so …
For the complete list of new and enhanced [24]7.ai Engagement Cloud features, visit the June 2021 Release web page.
For a more complete overview of our industry-leading customer engagement platform, visit the [24]7.ai Engagement Cloud™ Product web page.
For a peek into the individual products in the [24]7.ai Engagement Cloud platform, visit the Products web page.