With the June 2021 release of 7.ai Engagement Cloud™, we doubled down on enabling our customers to do more, more quickly, on their own. Read all about the the platform’s powered-up self-serve capabilities as well as its other new benefits and enhanced features, below.
7 Target™ gets Automated Personalization, a brand-new feature that speeds the customer journey by funneling customers to chat.
7.ai Engagement Cloud empowers both experts and nontechnical users to rapidly diagnose customer intents and to build, automate, monitor, and optimize customer service and sales journeys through intuitive, self-serve interfaces. With virtual agents and human agents working in tandem, you'll deliver the responsive, effortless, anytime-anywhere service your customers expect!
There’s much more in the 7.ai Engagement Cloud June 2021 release than we can share here so …
For the complete list of new and enhanced 7.ai Engagement Cloud features, visit the June 2021 Release web page.
For a more complete overview of our industry-leading customer engagement platform, visit the 7.ai Engagement Cloud™ Product web page.
For a peek into the individual products in the 7.ai Engagement Cloud platform, visit the Products web page.