Enterprise agents spend roughly one-third of their workday toggling between their conversation consoles and Salesforce.com CRM systems. That is a lot of wasted time for agents—and for companies and customers.
We have a fix. Boost agent productivity, and drive more personalized interactions, with the 7 Assist for Salesforce widget.
This integration widget unites your Salesforce Service Cloud and 7 Digital Assist™—the unified, AI-powered console that’s integral to the 7 Assist™ product suite. It provides a 360-degree, single-console customer view, giving agents one-stop access to customer information to reduce wasted time by up to 25 percent.
Do you have three minutes to spare? Watch this 7 Assist for Salesforce video.
7 Assist for Salesforce, available on the Salesforce AppExchange, brings together our industry-leading, AI-powered 7 Digital Assist console and the world’s leading CRM platform. Enable your Salesforce Service Cloud Lightning instance with 7 Assist chat widget capabilities, deeply integrated in the Salesforce Service Cloud.
The 7 Assist for Salesforce widget is a minified avatar of the 7 Digital Assist agent console. Its advanced features include:
This integration is more than just the best 7 Assist agent platform available; the deep integration with Salesforce CRM systems empowers agents by providing:
Your choice: Either integrate Salesforce CRM as a widget within the 7 Digital Assist agent console, or embed the 7 Digital Assist agent console as a widget within the Salesforce Service Cloud.
7.ai is committed to delivering the best customer and agent experience. 7 Assist for Salesforce enables your digital agents to deliver a wow experience to customers in omnichannel digital conversations.
Check out the 7 Assist for Salesforce page on the Salesforce AppExchange.
And, of course, watch our 7 Assist for Salesforce video.